Haircare FAQs & Solutions

Welcome to our Haircare FAQs & Solutions page. Here you’ll find expert guidance from our trichology experts on common scalp and hair concerns, including dandruff, dry or oily scalp, sensitive scalp, thinning hair, and hair hydration. Discover practical haircare tips, routines for healthy growth, and the best products to maintain a balanced, strong, and shiny hair.

Q1: What’s the best shampoo and conditioner for an itchy or irritated scalp?

Sensitive or irritated scalps can feel itchy, red, or flaky due to environmental stress, chemical treatments, or a disrupted scalp barrier. Restoring comfort involves gentle cleansing, soothing irritation, and supporting the natural scalp microbiome.

For daily care, try our Sensitive Shampoo, which balances the scalp with Apple Cider Vinegar, calms irritation with Lavender and Chamomile, and strengthens hair with Evening Primrose. A weekly leave-in with Herbal Finishing Rinse restores pH balance, soothes irritation, and refreshes the scalp.

Q2: Dry, brittle hair and scalp — what helps?

Dry hair can feel brittle, lack shine, and be prone to breakage. Causes include heat styling, chemical treatments, low humidity, or naturally dehydrated hair. Hydration, improving elasticity, and gentle cleansing are key.

Our Hydrating Shampoo & Conditioner nourish with Avocado, Palmarosa, and Geranium oils. Pre-wash application of Scalp Treatment Oil hydrates the scalp and softens hair, reducing breakage.

Q3: Why is my hair thinning and what can I do about it?

Hair thinning can result from genetics, hormonal changes, stress, or scalp inflammation. Supporting healthy follicles and circulation, while reducing inflammation, is essential.

Use a gentle routine with Pure Shampoo & Conditioner. Daily application of Essential Scalp Spray stimulates circulation, while weekly Scalp Treatment Oil nourishes follicles to support healthy growth.

Q4: How can I keep my hair healthy over time?

Long-term hair health requires a routine tailored to your scalp and hair type. Avoid excessive heat, harsh chemicals, and over-washing. Incorporate hydration, nourishment, and protective treatments.

• Dry hair: Hydrating Shampoo & Conditioner
• Sensitive scalp: Sensitive Shampoo & Conditioner
• Normal scalp: Pure Shampoo & Conditioner
• Coloured hair: Quinoa Pro NPNF™ Colour Protect Shampoo & Conditioner
• Extra protection: Scalp Treatment Oil
• Scalp circulation & hydration: Essential Scalp Spray

Q5: What shampoo and conditioner are best for normal hair?

Normal hair balances moisture and oil naturally. Focus on gentle cleansing and lightweight conditioning. Over-conditioning can weigh hair down, while neglecting hydration may reduce shine.

Try Pure Shampoo & Conditioner. Occasional use of the Hydrating set gives an extra moisture boost.

Q6: What helps stop an itchy or irritated scalp?

Itchy scalp can result from dryness, sensitivity, or product buildup. Maintaining a healthy scalp barrier and reducing inflammation restores comfort.

Daily use of Essential Scalp Spray calms irritation. Use Sensitive Shampoo & Conditioner for gentle cleansing and flake removal and the condiitoner only on the mid-lengths and ends of the hair. A weekly leave-in of Herbal Finishing Rinse helps restore pH balance and remove buildup.

Q12: What causes dandruff and how can I manage it effectively?

Dandruff occurs when excess scalp oil (sebum), dead skin cells, and naturally occurring fungi like Malassezia interact, causing flakes, itching, and irritation.

Effective management focuses on reducing oil, discouraging fungal growth, and maintaining a healthy scalp microbiome.

• Sensitive Shampoo & Conditioner: Shampoo more frequently to remove oil and flakes without stripping moisture. It's still important to condition the mid-lengths and ends of the hair.
• Herbal Finishing Rinse: Restores acidic pH to ward off fungal growth and remove residue.
• Scalp Treatment Oil: Pre-wash treatment softens buildup while nourishing the scalp.

Q14: How can I reduce scalp buildup and keep my hair feeling fresh?

Scalp buildup occurs from excess oils, dead skin, styling products, and environmental debris. To manage it:

• Sensitive Shampoo: Shampoo more frequently to remove oil and residue without stripping moisture.
• Herbal Finishing Rinse: Restores acid mantle and removes residue.
• Scalp Treatment Oil: Pre-wash treatment softens flakes and buildup, improving cleansing and nourishing the scalp.

By tailoring your routine to your scalp and hair type, and combining cleansing, hydration, and targeted treatments, you can enjoy healthy, strong, and beautiful hair every day.