Accessibility Statement

At Holistic Hair, we are committed to ensuring our website is accessible and usable for all people, including those using assistive technologies such as screen readers, keyboard navigation, and other accessibility tools.

We are actively working to improve the accessibility and usability of our website and aim to align with recognised accessibility standards, including WCAG (Web Content Accessibility Guidelines), where reasonably possible.

Ongoing improvements

We recognise that accessibility is an ongoing process. We regularly review and improve key areas of the site, including:

Page structure and heading hierarchy
Image descriptions (alt text)
Colour contrast and readability
Navigation and interactive elements
Form usability and accessibility

Third-party platform

Our website is built on Shopify using a third-party theme. While this provides a strong foundation, some accessibility limitations may exist within the theme structure or integrated apps. We are actively addressing these where possible and will continue to improve over time.

Support and contact

If you experience any difficulty accessing our website or need assistance placing an order, we are here to help.

For orders or product purchases:
order@holistichair.co.nz

For all other enquiries or accessibility support:
nicky@holistichair.co.nz

If you email us, we will do our best to assist you directly and ensure you can access the information or products you need.

Feedback

We welcome feedback on the accessibility of our website and use it to guide ongoing improvements.

Commitment

We are committed to continuous improvement and view accessibility as an important part of providing an inclusive experience for all customers.